![]() ![]() It is recommended that reservations are made as soon as your group knows which date and time you would like to attend. Off-peak tickets are for trains with lower demand which we’re happy to provide at a discount. #POLO SPRESS FULL#Peak pricing delineates our trains which are in high demand and at full price. WHAT’S THE DIFFERENCE BETWEEN OFF-PEAK AND PEAK PRICING? You will select your own seats during the online checkout process as you would on an airline. In order to offer the best experience for all guests, seating is assigned on board THE POLAR EXPRESS™ Train Ride this season. Your purchased reservations are only good for the specific excursion on your chosen date and time. ![]() The train ride itself is just over an hour in length. Boarding will begin approximately 20 minutes prior to listed departure times. This allows time to park and check in at the Westbrook Station. It is requested that guests arrive approximately 30 minutes prior to their departure time. The entire experience in Kingston and on the train is roughly an hour and a half in length. HOW LONG IS THE EXPERIENCE? WHEN SHOULD WE ARRIVE? Attendants lead passengers in caroling and fun holiday activities on the return trip to the Westbrook Station in Kingston. Passengers are served hot chocolate and cookies by dancing chefs, enjoy a reading of the book by Chris Van Allsburg, and receive the first gift of Christmas (a silver sleigh bell) after Santa boards the train to greet families at the North Pole. THE POLAR EXPRESS™ Train Ride is a re-creation of the classic children’s story on board a real train. View Directions WHAT IS THE POLAR EXPRESS™ TRAIN RIDE? Westbrook Lane Station: 55 Kingston Plaza Rd, Kingston, NY 12401 Additionally, reservations agents can be reached by calling our office: 84.Īll times are Eastern Standard Time. Once tickets have been released, passengers may book their reservations on line at this website. The Polar Express FAQ HOW CAN I RESERVE TICKETS? It is important to note that there are no wheelchair accessible restrooms located on the train. Please alert a staff member if a member of your party needs to use the restroom, as they may need to be escorted to another car to access the nearest one. The train travels to the North Pole and returns over the same tracks, all passengers will ride forward for half of their trip and backwards for the other half (or vice versa).Ī limited number of emergency restrooms are available on board the train. The seats you select will be the seats you sit in – seating can not be re-adjusted or combined. In order to offer the best experience for all guests, seating is assigned on board THE POLAR EXPRESS™ Train Ride. There will be softer audio and lighting levels in these seats. Please contact us at 84 to book these seats. We do have limited seats reserved for families with sensory sensitivities. If there is anyone in the party with mobility issues – please contact us at 845-332- 4854, we can book your tickets in a coach that can accommodate wheel chairs. Wheelchair seating is limited in our 1950’s vintage coaches. Boarding starts approximately 20 minutes before departure time. We request passengers arrive approximately 45 minutes before their departure time and check in at the will call desk located in the Polar Express tent. During the trip, characters on each car lead passengers in caroling and on board entertainment – just like in the film! Each guest will take home a keepsake sleigh bell in addition to the wonderful memories made on this unforgettable adventure. Once at The North Pole, Santa and his Elves board the train to greet passengers and each guest is given the first gift of Christmas – a silver sleigh bell. Passengers will read along with the classic children’s book, The Polar Express, by Chris Van Allsburg. Once on board, the Conductor will work their way through the coach and punch your golden ticket as you’re served hot chocolate and a delicious cookie by our dancing chefs! Set to the sounds of the motion picture, passengers will relive the classic story as they are whisked away on THE POLAR EXPRESS™ for a magical trip to the North Pole. ![]()
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